An increasing body of research suggests that trust impacts almost every measure of success in your professional and personal life. So it just makes sense for each of us to be intentionally searching for ways to bring more trust into our lives.

I hope you enjoy reading these posts, where I’ll share my research, observations and thoughts on how you can develop the confidence required for self-trust, the courage required to trust others, and the combined competence and character to earn others’ trust. If you’d like to receive these posts in your Inbox, click here.

Add a Little Altruism

Add a Little Altruism

Altruism for many people conjures up needing to almost give up one’s life and dedicate it to a cause … which is great for those so inclined, but for most of us, that’s not going to be practical or desirable.

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Remote Teams, Trust, Control and Performance

Remote Teams, Trust, Control and Performance

If you are a leader who has a team that is working away from the office, this post is for you. Whether you use the term working remotely, virtual teams or distributed teams, leaders need to be thinking about how they influence, guide and manage their teams remotely.

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A Fresh Look at Working in Remote Teams

A Fresh Look at Working in Remote Teams

I have been doing a fair bit of research lately into trust and working away from the office, and Goffman’s Dramaturgy theory is really helpful by allowing us to look at remote teams through two lenses of what’s happening ‘front of stage’ and what’s happening ‘back of stage’.

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The Biggest Threat To Organisational Trust

The Biggest Threat To Organisational Trust

Let me ask you this question… what do you think is the biggest threat to the future of organisational trust? I’m working my way through reading the 3.5kg 3 volume final report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry… I know… get a life, right?

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Distrust Causes Micro-Management

Distrust Causes Micro-Management

One of the real negatives emerging from the fallout of corporate breaches of stakeholder trust is an increase in micro-management. In the disruptive world leaders now find themselves, compliance, process and procedure become the mainstay strategic and operational reality.

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Self-Determined Employees Rebuild Trust

Self-Determined Employees Rebuild Trust

In the light of what seems to be a continuous and global stream of corporate breaches of customer trust, without naming the obvious, marketing and public relations divisions within major corporations are working frantically on ways to rebuild trust… but they might be neglecting the most important element.

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The Real Cost of Breaching Trust

The Real Cost of Breaching Trust

AMP’s announcement yesterday of a 97 per cent fall in annual profits from the previous year, sends a loud and clear message to corporate Australia’s leadership: Breaching customer trust costs and costs big time. But there’s more at stake here than the whopping 97 percent loss in profits.

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What Happened to January?

What Happened to January?

I can’t believe the number of people who I’ve been chatting with recently, both professionally and personally, who are saying they can’t believe how fast this year is flying by already. Seriously… what did happen to January?

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