Articles & Research
To make it easy to keep up to date with what I’m researching and writing about, follow me on LinkedIn and you’ll get notified whenever I post something new.
Gratitude in Sales, Service and Life
Let’s talk about the Power of Gratitude! I’m worried for employee well-being across this country (and that includes leaders) – especially if you’re in Sales
Emotional intelligence and Sales Success
Your emotional intelligence extends your emotional agility to include your sense of empathy and understanding of not only your own emotions, but also the emotions
Dealing with the Tough Stuff in Sales (and Life).
In the opening lines of M. Scott Peck’s novel The Road Less Traveled, Peck leads with “Life is difficult.” He then so wisely guides us
Kindness and Sales Success
Last week’s post was about Forgiveness and Sales Success and this week’s is about Kindness. You might be starting to think I’m going a bit
Humour and Sales Success
One of my favourite quotes about life comes from the movie ‘The Dark Knight’ where Heath Ledger, playing the role of the Joker asked: “Why
Your Values and Sales Success
One topic that is connected to almost all other contributing elements to you living a flourishing life, is the clarity you have on your personal
Forgiveness and Sales Success
Forgiveness might sound a strange topic to be included in contributing elements to your sales success. However, forgiveness includes your sense of understanding that none
Your Trustworthiness and Sales Success
I’m sure you would say you are trustworthy. However, as I’ve covered in other posts, while it’s important that you do think you’re trustworthy (a
Trusting Others and Sales Success
Few things in life are achieved without the collaboration and support of others. This is true for your sales success. Even though much of success