In M. Scott Peck’s book ‘The Road Less Traveled’ he starts with this:
“Life is difficult…This is a great truth, one of the greatest truths. It is a great truth because once we truly see the truth, we transcend it. Once we truly know that life is difficult – once we truly understand and accept it – then life is no longer difficult. Because once it is accepted, the fact that life is difficult no longer matters.”
When Peck penned those lines, it was 1978 and I had just turned 18 … I wish I had read the book back then, but the reality was, at 18, I probably wouldn’t have understood the wisdom in the way I do today.
Who Says Business Has To Feel Like Work?
I was reminded of this quote recently when Lizzie and I were in Zurich (I know …).
We were on an escalator at Zurich airport when I saw a huge billboard picture … I took a photo:
It’s a great question isn’t it … Who says business has to feel like work?
How do you feel about your job role? Does it feel like work or is it something you enjoy and are enriched by?
Whatever your answer, the evidence-based research shows the more meaning you gain from your work life, the more positive impact it has on your overall sense of well-being and life satisfaction.
Life isn’t always easy in Sales and Service Roles
In sales and customer service roles, we have the privilege of discovering how we can help our customers and clients solve their problems, achieve their goals, meet or exceed some need or want that they have to improve their life in some way.
However, the reality is, in sales and service roles, life isn’t always easy … there are a lot of things that can get in the way of winning new, repeat and referral business … and that’s reality.
But again, what a privilege it is, to make life better for our customers and clients. That’s what can make work in sales and service full of meaning … more meaning-full, and a little easier in tough times.
In Sales and Service Success – Mindset matters!
Please don’t get this confused with just having a positive mental attitude.
In tough times, the evidence is clear … you’ll need more than positivity and hope.
Taking action driven by an intention to make life better for your customers and clients unlocks the power of reciprocity … what you give out you get back.
And in sales and service roles, this is the platform for success – especially when life isn’t easy.